Privacy Policy

Who We Are
Women’s Health Dietitian (www.womenshealthdietitian.com) is the data controller. We are committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data We Collect

  • We may collect and process the following data:
  • Contact data (name, email, phone number)
  • Health and medical information (if you are a client)
  • Website usage data (IP address, cookies, browser information)
  • Communications (emails or forms you send us)
  • Marketing preferences (when you opt in to our newsletter)

How We Use Your Data

We use your data to:

  • Respond to enquiries and deliver services
  • Manage appointments and client records
  • Send newsletters and service updates (with your consent)
  • Improve website experience through analytics
  • Comply with legal or regulatory obligations

Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent – for marketing or optional communications
  • Contract – to deliver services you request
  • Legal obligation – for record keeping or regulatory purposes
  • Legitimate interest – to manage and improve services

Sharing Your Data

We do not sell your data. We may share your information with:

  • Secure booking platforms or practice management software
  • Email marketing systems (e.g., MailerLite)
  • Legal or insurance providers (only where required)
  • Website or data hosting services under GDPR-compliant terms

Data Retention

We retain your information only as long as needed:

  • Client records: up to 8 years for adults (per HCPC guidance)
  • Email communications: up to 2 years
  • Newsletter lists: until you unsubscribe

Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent (for marketing or optional data)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact info@womenshealthdietitian.com.

Cookies & Analytics

We use cookies to analyse website usage and improve performance.
You can manage cookie settings via your browser or through our cookie consent banner.

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect data from minors without parental consent.

Changes to This Policy

We may update this policy periodically. The most recent version will always be available on our website.